Questions about your membership?
Thank you for reaching out to Member Relations! We are happy to assist with any questions regarding your account. A representative from our Member Relations Department will be in touch within 24-72 hours.
*Note: If your cancelation or freeze request was submitted after 4:00pm PST it will be processed 24-48 hours upon our return. Please note any submissions received on any observed holidays/weekends will not be processed until 24-48 hours upon our return. If you need immediate assistance with your inquiry and/or need your membership canceled or frozen prior to being billed for the upcoming billing cycle, we recommend that you get in touch with your home salon location for further assistance.
We would love to hear from you! Please fill out this form and we will get in touch with you shortly.
