I've been coming to Itan in Poway for a year, and it's literally my home away from home. I'm a dedicated spa user and have been to MANY Itans in the area. Trust me. This location is, by far, the best. You'll get a solid education in products, immaculate & relatively peaceful experience, and top-notch technology for skin health, especially with the Fit Bodwrap, my go-to for detox. The staff is outstanding; the most caring, sweet, and well-informed group of young women cycle through this location, which sets an example for other locations in the franchise. The new manager Sophia is fantastic; Courtney, Tess, Caroline & Sydney are awesome, and the former manger, Capri, was also outstanding. Hard to believe they are almost all teenagers, because the place is run better than most corporations! Truly a model of customer service. Love this community gem and the staff!